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Refund and Returns Policy

We will refund the money if the course does not work.
You risk nothing. If the course does not meet your expectations in the first two days after the purchase, we will refund the full cost to the card without clarifying the reasons.

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To complete your return, we require a receipt or proof of purchase.
In the event that a course is canceled more than 7 days after purchase, only partial refunds will be provided.


Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@sugarcloudlet.com.


Need help?

Contact us at hello@sugarcloudlet.com for questions related to refunds and returns.